Payments
FAQs
Which payment methods does your website accept?
Credit/Debit Card
We accept cards bearing the Visa, MasterCard, Visa Electron, Maestro, Diners and American Express symbol. In some cases, an authorization may be requested from the issuing bank.
Apple Pay
Apple Pay is available when shopping on Apple devices. Before you can use Apple Pay, you must activate it in your Apple account and device.
Google Pay
Google Pay is available on Android devices. Make sure you are logged in with your Google ID. If necessary, enter your billing, delivery and contact details to confirm payment.
Samsung Pay
Samsung Pay is available on compatible Samsung devices. To use Samsung Pay, you must have Samsung Wallet set up on your device and a supported payment card added to your wallet.
PayPal
After selecting PayPal at checkout, a new window will open where you’ll be asked to log in to your PayPal account to complete the payment and finalize your purchase.
Klarna - 3 Interest free Payments
Shop now and spread the cost into 3 interest free payments. The installments are automatically deducted from your card. The first payment is made at the checkout, with the remaining two instalments scheduled automatically every 30 days. Minimum purchase of 50€ required. Available exclusively in Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Poland, Portugal, Romania, Spain, Sweden.
For Terms & Conditions, help, or any additional questions, please visit klarna.com.
Is it safe to use my credit/debit card in shop.matfashion.com?
Our partner bank provides an online platform with the highest security level for every transaction.
How is my online payment completed successfully?
After completing your payment via card you will be automatically redirected back to shop.matfashion.com for the final confirmation of your order and the delivery of your confirmation email. Please do not close the window or page until the process has been completed. In some cases, you may need to click “Continue” or a similar button within the payment environment in order to complete your return to shop.matfashion.com.
How will I know that my order has been registered?
After the completion of your purchase, you will receive a confirmation email, which does not mean that your order has been approved. The order will be approved and sent to you once your credit card and address information have been confirmed.
When will I be charged?
If you pay by debit card, your card is usually charged directly and you will be receiving a confirmation email once all the necessary details have been approved.
In case you wish to cancel your order, please contact our Customer Service team.
Which currencies can I use to make my purchases?
The only currency that can be used is Euro (€). Kindly note that if your bank account is in another currency, the exchange rate that will be used to charge your account will be set by the bank and not by mat. fashion.
Is my card information stored?
Your card information is not stored on our database. Our partner bank provides an online platform with the highest security level for every transaction.
For any additional information we would love to assist via phone on +30 2102838222, Monday to Friday, 09:00 – 17:00 EET.